Source: First Nations Health Managers Association and Canadian Foundation for Healthcare Improvement
Year: 2020
Many health care organizations are familiar with the Donabedian1 model of healthcare quality – incorporating structure, process, and outcomes. This model recognizes that to see better outcomes and improvements in the quality of health services, there needs to be considered and purposeful improvements in structures (facilities, equipment, qualifications, care settings) and processes (care has been appropriate, acceptable, accessible, complete, competent).